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Interactive product-media handoff
Identify the observable symptom and use the software and version scope stated in each procedure.
Find a question
Why do my product explanation hotspots disappear when I open native phone AR?
Trace product hotspots from webpage DOM to browser WebXR or native AR. Keep essential specifications readable when native viewers omit web labels.
Why does native AR show a different product color or animation from my web 3D preview?
Map web material changes to the actual model assets loaded by native AR. Review original GLB, generated USDZ and separate iOS files independently.
Why can Stager create lighting from my product scene photo while Match Camera Perspective is unavailable?
Distinguish Stager perspective-detection eligibility from synthesized environment lighting, then assign camera placement and illumination separately.
Why can I still open an old Stager product scene but cannot publish a new web version?
Separate legacy Stager web scenes from the removed publishing feature, then plan a current product-asset handoff without relying on obsolete menus.
Why does my metal product still reflect a colored environment after I change the Stager background to white?
Separate the visible Stager background, environment illumination and ground reflections when a metal product retains unwanted color against a white backdrop.
BUILD FROM A PRODUCT YOU KNOW
Put this workflow into practice with your own product.
Explore the relevant tool first. AI copy and concept planning are free after sign-in. Image and video generation require available credits and the applicable account access.
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