DELIVERY TROUBLESHOOTING / Assets & tasks
Why is an alternate product-ad version missing from my collected project?
Check which sequences were selected for collection. A handoff prepared for one final cut may omit material needed by a different version or by future revisions.
Work through the cause
- List required deliverables and revisions: final landscape, final portrait and any alternate opening. Map each to its sequence name.
- Review Project Manager’s selection and collection settings in a copy. Include the sequences and dependencies needed for the agreed handoff.
- Open the collected project separately and inspect each required sequence. Keep the original project archive until acceptance.
A concrete case (illustrative)
Illustrative case: the main fifteen-second TVC is collected, but a six-second cutdown uses a different opening and was not selected. The recipient receives a valid package for the wrong scope.
Acceptance and next action
Pass when the agreed sequence list opens with its media available. A smaller collected folder is not automatically better. Clearly distinguish a final-delivery package from an archive intended to support all future creative changes.
Take this question’s manual review card
The worksheet contains this question’s steps and acceptance condition. Fill in your actual source, observations and decision; blank fields do not mean approval. It does not connect to a store, modify files or automatically approve a result.
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Source scope: the linked documentation explains relevant tool behavior or technical context. The merchant scenario, review choices and acceptance condition are Itemlume editorial guidance; citation does not imply endorsement.
Sources and further reading
Sources for this page were checked on . Platform rules can change; verify the current source before publishing. Prompt examples and workflow recommendations are Itemlume editorial guidance, not independently measured results.
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