How should AI describe a refurbished item without hiding its actual defects?

Give the draft a unit-specific record

A fictional seller lists a refurbished speaker with a small rear scratch and a replaced charging cable. The source says the unit passed the seller’s stated functional checks. An AI draft changes this to “like new, untouched and complete.” Those are new claims. Supply the unit’s actual condition, included items, repairs and observed defects before asking for polished copy.

Google’s condition field distinguishes catalog conditions for its destination. It is not a universal grading system that defines every seller’s “Grade A.” Keep the seller’s own grade definition available and consistent with the unit record.

Separate claims with different evidence

Do not let a clean generated scene replace the defect photograph. The image and copy must describe the same physical unit.

Ask for a bounded rewrite

Instruct the text model to improve clarity without deleting defects, upgrading the condition or extending the inspection scope. Require unknown fields to remain unknown. Put the significant condition information near the purchasing decision rather than burying it after unrelated promotional paragraphs.

For the speaker, a useful draft can explain the recorded scratch and included replacement cable without speculating about lifetime, battery performance or factory certification. The example is fictional and provides no actual inspection result.

Compare before publishing

Review the draft beside the unit record and actual photographs. Check the condition shown in the store and applicable feed. If the physical unit changes, do not reuse the same unit-specific text without inspection. Itemlume’s free text planning can help draft the description, but it does not refurbish, inspect or certify the merchandise.