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Storefront media handoff

Identify the observable symptom and use the software and version scope stated in each procedure.

01 / STOREFRONT MEDIA HANDOFF

Find a question

Why Can I Upload an eBay Photo but Not Make It the Main Picture on My Active Listing?

Separate photo upload from main-image reordering and inspect the listing’s offer, bid and timing state before changing a working image file.

Why Does eBay Still Show My Old Product Photo After I Replace the File at Its Web Address?

Distinguish the externally hosted master from eBay’s copied listing image and follow the documented new-URL replacement route without repeatedly regenerating approved photography.

Why Is My Etsy Listing Video Silent Even Though the Downloaded Product Ad Has Sound?

Confirm Etsy’s listing-video audio behavior before re-exporting, then adapt the product explanation so it remains understandable visually without promising sound playback.

Why Does a Comma in My Image Address Break Google’s Additional-Image Feed?

Separate the comma inside one image URL from the comma between multiple additional images, and verify the parsed image list before retrying generation or bulk updates.

Why Does a Merchant Center Product Remain After I Removed It From an Old Feed?

Trace Merchant Center’s current product-owning source before interpreting removal from an older feed. Separate local edits from processed catalog changes.

Why Did Updating My Product Spreadsheet Not Update the Pinterest Catalog Images?

Check whether Pinterest received the revised hosted or manual feed and whether its image URL identifies the replacement. Diagnose ingestion before remaking imagery.

Why did saving a Pinterest product group create several Pins, and why did later group changes not update the board?

Separate Pinterest product-group image expansion from saved-board membership. Review existing Pins after campaign changes without deleting catalog merchandise.

Why Does My Shopify 3D Product View Lose Its Camera Rotation After Saving?

Diagnose a Shopify 3D initial-camera view that reverts after saving, using the documented zoom-before-rotation sequence and a desktop review record.

Can I Undo Revert to Original After Saving My Shopify Product Photo Edits?

Choose between a selective correction and Shopify media Revert to original, with an approval record that preserves wanted edits before a full reset.

Why Does My Shopify Video Play Correctly While Its Product Thumbnail Is Wrong or Missing?

Check Shopify video identity, preview-object readiness and product association separately when playback is correct but the thumbnail is wrong.

Which Squarespace Product Image Controls Each Preview?

Map Squarespace product thumbnails, first detail images and social previews. Check the site version before assuming featured selection changes gallery order.

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